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Warrantees and Guarantees

Limited Warranty Summary

Except as otherwise provided in the sections below entitled Limited Warranty for Finish, Limited Warranty for Lamps and Limited Warranty for Standard Poles, Company warrants to Buyer, with proof of purchase, that its Products will be free from material defects in workmanship and materials under normal use and service for the following periods commencing on the date of product shipment (the "General Warranty Period"):

One Year

Three Years

Five Years

  • Lensed Linear Fluorescent
  • Round Tapered Poles
  • Security Fixtures
  • High and Low Bay Fixtures
  • Flood/Area Fixtures
  • Exit & Emergency products
  • Indirect Fixtures
  • Exit/Emergency Batteries
  • Premium Square Steel Poles
  • Square Aluminum Poles
  • Linear Fluorescent Fixtures (except lensed)


Limited Warranty for Finish: Company warrants to Buyer, with proof of purchase, its Colorfast DeltaGuard® finish will be free from material cracking, peeling, excessive fading or corrosion defects under normal use and service for a period of seven years from the date of shipment (the "Finish Warranty Period").

Limited Warranty for Lamps: Company warrants to Buyer, with proof of purchase, its supplied lamps will be free from material defects in workmanship and materials under normal use and service for the following periods from date of shipment (the "Lamp Warranty Period"):

Three Months

Six Months

One Year

  • Incandescent lamps, including halogen and quartz
  • Compact fluorescent lamps used in products that are connected to control gear or occupancy sensor that cause lamps to frequently switch "on" or "off".
  • Special order compact fluorescent lamp, regardless of manufacturer's published lamp life data
  • HID lamps with rated life less than 10,000 hours, as published in the Technical Data Section of Company's catalog
  • Fluorescent lamps with rated life less than 10,000 hours, as published in the Technical Data Section of Company's catalog
  • Linear fluorescent lamps used in products that are connected to control gear or occupancy sensor that cause lamps to frequently switch "on" or "off".
  • Special order HID lamps, regardless of manufacturer's published lamp life data
  • HID lamps with rated life equal or greater than 10,000 hours, as published in the Technical Data Section of Company's catalog
  • Fluorescent lamps with rated life equal to or greater than 10,000 hours, as published in the Technical Data Section of Company's catalog


Limited Warranty for Standard Poles: Company warrants to Buyer, with proof of purchase, that its Standard Poles will be free from material defects in workmanship and materials under normal use and service for a period of one year commencing on the date of product shipment (the "Pole Warranty Period"). The Limited Standard Pole Warranty specifically excludes fatigue failure or similar phenomena, resulting from induced vibration, harmonic oscillation or resonance associated with movement of air currents around the pole. Buyer assumes all liabilities associated with ensuring the Standard Poles ordered by Buyer will be a compatible fit to the foundation or anchorage to which the Standard Poles may be attached and for the structural integrity of such foundation and anchorage. Company disclaims all liability for damages which may result from the improper installation of the Standard Poles. 

Exclusions Applicable to All Limited Warranties: Company provides NO WARRANTY in cases of damage in transit, negligence, abuse, abnormal usage, misuse, accidents, normal wear and tear, improper storage and handling, acts of God, damage due to environmental or natural elements, corrosive environment installations, failure to follow Company's instructions, or improper installation, storage or maintenance. Buyer represents and warrants that it will use qualified personnel to install the Products. This limited warranty does not cover parts furnished but not produced or manufactured by Company (other than poles manufactured by Valmont), and Company's sole obligation with respect to such parts shall be limited to assigning or transferring to Buyer any written warranty extended to Company by the manufacturer of such parts to the extent such warranty may reasonably be assigned or transferred. However, Company does not adopt, guarantee or represent that the manufacturer will comply with any of the terms of the warranty of such manufacturer. Note: All Luma® low voltage landscape fixtures are designed for use only with Luma transformers and Luma cable. Installation of Luma fixtures with non-Luma components, or any physical modification of Luma products, may lead to fixture malfunction or failure and voids all warranties or other obligations of Company.

Applicable Warranty Period: The "Applicable Warranty Period" shall be the General Warranty Period, the Finish Warranty Period, the Lamp Warranty Period or the Pole Warranty Period more specifically described above as applicable to the type of Product.

Remedies Applicable to All Limited Warranties: Buyer shall provide to Company prompt notice within 60 days of noticing any material defect during the Applicable Warranty Period, at which time Company will issue to Buyer an RGA number. Company's sole and exclusive obligation under this warranty (and Buyer's sole and exclusive remedy) shall be to, at Company's option, repair or replace without charge, F.O.B. Company's Facility, or credit Buyer for the purchase price paid for any defective Product or part thereof and expressly warranted herein by Company against material defects and found by Company in its sole discretion to be materially defective and covered by this warranty. COMPANY SHALL NOT BE LIABLE TO BUYER, OR TO ANYONE CLAIMING UNDER BUYER, FOR ANY OTHER OBLIGATIONS OR LIABILITIES, INCLUDING, BUT NOT LIMITED TO, OBLIGATIONS OR LIABILITIES ARISING OUT OF BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORT OR ANY THEORY OF STRICT LIABILITY, WITH RESPECT TO THE PRODUCTS, COMPANY'S ACTS OR OMISSIONS OR OTHERWISE. This warranty covers only replacement or repair of defective Products or parts thereof at Company's main facility and does not include the cost of field service travel and living expenses, labor, inspection, removal or installation of new Products or parts or normal maintenance.

Notice of any warranty claim or request for warranty service should be sent in writing to Company at Ruud Lighting, Inc. Technical Support Department, 9201 Washington Ave., Racine, WI 53406 (262) 886-1900. In the alternative, Buyer may give notice by calling Company's Technical Support Department at (262) 886-1900 and speaking with an authorized Company Technical Support representative.